PRICING

My rates are set in line with the most recent NDIS pricing schedule, reviewed periodically (usually around the start of the new financial year). I charge the maximum rate as this reflects the costs involved in running an independent practice.

I charge the same rate for NDIS and private clients. If cost is a barrier, please reach out anyway — even if you're not sure you can afford it right now, we might be able to find a way to make it work, rather than you going without support.

VA services: $73.58/hr (higher on weeknights, weekends and public holidays)

Support coordination: $100.14/hr (flat rate)

Psychosocial recovery coaching: $110.44/hr (higher on weeknights, weekends and public holiays)

• I use a time tracker, and only bill for the time I’ve used, right down to the minute.

• I send invoices once a week, after work has been completed, in line with NDIS billing requirements.

• Payment options are bank transfer, Stripe, or direct debit.

There's no hard minimum. If you have a job for me that takes a minute, e.g. putting something into your calendar, that’s absolutely fine.

Time accumulates on a running tally, and this is billed once it reaches 30 minutes, or after one month, whichever comes first. So a few short tasks add up to one invoiced block, rather than each one being billed separately.

No — partly due to NDIS requirements, but I also prefer to charge for the exact amount of time spent on your tasks, to maximise your funding and give you full transparency on what I’ve been up to.